Everything your comment section needs, in one system.

Safety, insight, and replies, built specifically for regulated health and wellness brands.

Knowledge Center

Easily train your AI agent to speak in your brand’s exact tone of voice. Define key product claims, establish explicit dos and don’ts, and guarantee accurate responses every single time.

Continuous learning is built in—simply add new training sessions whenever you launch a product, introduce a new flavor, or add new sizes.

Train your AI agent to stay perfectly aligned with your brand standards and product catalog:

Brand Voice & Guidelines

Fine-tune tone of voice, approved claims, and custom rules for what to say (and what not to say).

Guaranteed Accuracy

Ensure reliable, brand-safe answers on every interaction.

Continuous Learning

Run quick training sessions whenever you launch new products or services.

01 · Comment Safety

Always-on safety from any AE

Real-time detection, automatic triage, and outreach for every comment that reads as an adverse event. Fully logged, audit-ready.

Compliance-ready: built around MOCRA and pharmacovigilance-grade triage for OTC, supplements, cosmetics, and personal care.

AE cases

02 · Audience Insights

What your comments are actually telling you

Every comment read, categorised, and turned into insight your team can act on.

03 · AI Replies

Replies without the hire

Drafted from your brand’s knowledge center. Auto-send, or queue for a quick review.

DRAFTED REPLY

"Thanks so much for sharing! Our Gentle Renew formula is fragrance-free and dermatologist tested 💙"